Shipping

Want to return a product? No problem! 

Return your items free of charge within 30 days.

Contact us to arrange a return.

The product you wish to exchange must be intact, in its original packaging and in a condition that allows it to be resold as is.

Questions?

See our FAQ or contact us at hello@flakon.com

-- 

We ship to mainland France, the French overseas territories, the European Union, Monaco, Andorra, Switzerland, the United Kingdom and the United States. We do not ship to other destinations.

Delivery times are provided for information purposes only and may be extended during periods of high demand.

Mainland France Delivery

Shipping Method and Delivery Time Price
Pickup point (Mondial Relay): 3 to 7 working days €3.90
Free on orders of €150 or more
Standard (Colissimo, signature required): 2 to 5 working days €9.90

Europe Delivery

During periods of high demand, our delivery times may be extended.

Country Shipping Method and Delivery Time Price
European Union Standard: 2 to 5 working days €9.90
Belgium Pickup point (Mondial Relay): 3 to 7 working days €3.90
Free on orders of €150 or more
Monaco Standard: 3 to 7 working days €9.90
Andorra* Standard: 3 to 7 working days €9.90
Spain – Ceuta, Melilla, the Canary Islands and the Balearic Islands Colissimo: 10 working days €35.90
Switzerland* Standard: 3 to 7 working days €29.90
United Kingdom* Standard: 4 to 7 working days £6.95

French Overseas Territories Delivery

During periods of high demand, our delivery times may be extended.

Territories Shipping Method and Delivery Time Price
Guadeloupe, Martinique, French Guiana, Réunion, Saint Pierre and Miquelon, French Polynesia Standard: approximately 10 working days €29.90

United States Delivery

Orders to the United States are placed on our dedicated store us.flakon.com and shipped from within the US by our licensed partners.

  • Processing: 1 to 5 working days, then approximately 10 working days in transit.
  • Someone aged 21 or over must be present to sign for the delivery.
  • We do not deliver to PO boxes, military bases or forwarding addresses.
  • Shipping costs are shown at checkout on us.flakon.com.

More details in the Flakon US shipping policy.

*For destinations outside the European Union, customs duties or import taxes may apply in addition to our product prices. These costs are the customer’s responsibility. Customers should check the amounts with their local customs office.


Returns and Exchanges

Want to return a product? No problem!

You can return your items free of charge within 30 days.

Contact us to arrange a return.

The item you wish to exchange must be intact, in its original packaging, and in a resalable condition.


Questions?

Check out our FAQ or contact us at hello@flakon.com